This Privacy Policy describes how Lumante ("we," "us," or "our") collects, uses, discloses, and protects the personal information of visitors to our website ("Website"). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website, you consent to the practices described in this Privacy Policy. 

Information We Collect 

1. Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, shipping address, billing information, and other details when you create an account, place an order, or contact us.
2. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, referring website, and browsing patterns, through the use of cookies and similar technologies. This information is collected automatically when you visit our website.

Use of Information 

We may use the collected information for the following purposes: 

1. Providing Services: To process and fulfill your orders, communicate with you about your purchases, and provide customer support.
2. Website Improvement: To analyze usage trends, gather statistical information, and enhance the functionality and user experience of our website.
3. Marketing Communication: With your consent, to send you promotional emails or other marketing materials about our products, special offers, or events. You may opt out of receiving marketing communications at any time.
4. Legal Compliance: To comply with applicable laws, regulations, or legal processes, and respond to requests from public and government authorities.

Information Sharing 

We may share your personal information with third parties in the following circumstances: 

1. Service Providers: We may engage trusted third-party service providers to perform various functions on our behalf, such as payment processing, shipping, and marketing. These service providers have access to personal information only to the extent necessary to perform their services and are obligated to maintain the confidentiality and security of the information.
2. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control of your personal information.
3. Legal Compliance: We may disclose your personal information if required by law or in good faith belief that such action is necessary to (i) comply with legal obligations, (ii) protect and defend our rights or property, (iii) prevent or investigate possible wrongdoing, or (iv) protect the personal safety of users of our Website or the public.

Data Security 

We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. 

Third-Party Links 

Our website may contain links to third-party websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information. 

Children's Privacy 

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete the information from our systems. 

Your Rights and Choices 

1. Access and Update: You may access, update, or correct your personal information by logging into your account or contacting us directly. We will make reasonable efforts to fulfill your request, subject to any legal or contractual obligations.
2. Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribed instructions provided in the communication or by contacting us directly. Please note that even if you opt out, we may still send you non-promotional communications, such as order confirmations or customer support messages.

Changes to the Privacy Policy 

We reserve the right to modify or update this Privacy Policy at any time without prior notice. We will indicate the effective date of the policy at the beginning of this document. Your continued use of our website after the posting of the revised Privacy Policy constitutes your acceptance of the changes. 

Contact Us 

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@thelumante.com.